• Colour copies of ID. If providing a driver’s license you must include a copy of your Medicare card. Passports can be submitted without a Medicare card.
• A police report or event number, contact your local police for one.
• Any supporting documentation you've received from Vodafone showing the fraudulent connection or upgrade such as a welcome letter or recent invoice. If you don't have any of these, letters from debt collection agencies or emails regarding the account can be used.