Vodafone VIP

Welcome to Vodafone VIP.
Click below to get a little special care when your VIP needs some assistance.

PLEASE NOTE: VIP Discounts for Plans and Prepay are currently not available, submissions for these will not be processed.

VIP for Plans

VIP for Prepay

VIP Care

Roll out the red carpet for up to 15 family and friends with Vodafone VIP.

You can give up to 10 new customers and 5 existing post-pay customers a 5% discount on monthly access fees for two years on any plan $20 or above*.

So, whether they’ve been with us for a while, or are brand new to Vodafone (within 30 days), just enter their name, number and email address below.

Prepaid customers can get in on the VIP treatment too with 25% off our Prepaid Starter Packs and recharges. Just enter their name, number and email address below to refer your family and friend, and we’ll send them the offer to redeem in selected Vodafone stores.

For family or friends who need a little extra VIP care and support. Once customers have tried existing channels for support you can help with a few clicks of a mouse, or log it on our VIP web-app and we’ll be in touch with your family or friend to help them out.

Your Full Name

Please enter your name

Your Mobile Number

Please enter your mobile number

Please enter a valid 10 digit mobile number starting with 04

Your Vodafone Email

Please enter a valid @vodafone.com.au email address

Your Department

Please select your department

Your State

Please select your state

Friend's Full Name

Please type your friends name

Friend's Vodafone Number

Please type your friends Vodafone mobile number

Please type a valid 10 digit mobile number starting with 04

Friend's Email Address

Please type a valid email address

Friend's State

Please select your friends state

Relationship To You

Please select Relationship To You

Family

Friend

Reason For Enquiry

Please select reason for enquiry

Have you/your friend contacted Vodafone about this issue before?

Please select yes or no

Yes

Details of issue including steps already taken to resolve

Please write issue to resolve

Once submitted, check your inbox to confirm your request.

Vodafone VIP Plan credits are only available via current Vodafone employees only. *Customers can receive a 5% discount off monthly access fees for up to 24 months, on each Postpaid plan (including Consumer Shared Plans), Mobile Broadband Plan or Single Business Plan at $20 or above. MyMobile Plans for staff are excluded. Vodafone employees can extend this offer to a maximum of 10 new and 5 existing Vodafone customers. Vodafone VIP credits will be applied to the customer's next available bill. Vodafone VIP credits expire 24 months from the date credits are applied to the service or if the service is disconnected from the Vodafone network. Once expired, Vodafone VIP credits can then be renewed by current Vodafone employees.

Vodafone VIP Prepaid credits available via current Vodafone employees only. Customers will receive 25%-off a Prepaid Recharge or Prepaid Starter Pack. Vodafone employees can extend this offer to a maximum of 15 customers. Not available in conjunction with other offers.

Vodafone VIP Care available via current Vodafone employees only. Once customers have tried existing channels for support, employees can submit a request for VIP Care. VIP Care will contact customers within 2 business days after a request for support have been submitted.

Almost there...

An email is on its way to your inbox. Just confirm the details of your family member or friend, and the discount is all theirs.

An email is on its way to your inbox. Just confirm your request and this will go straight to the Staff VIP Care Team.

All done.

Thanks, your Vodafone VIP request has been submitted.

The 5% VIP discount off monthly access fees will be applied for next 24 months from the next bill.

We’ll let you know once it’s done!

Your Vodafone VIP request is complete. We'll send your family or friend an email with their discount link.

Your request has been sent to the Staff VIP Care Team.

The Staff VIP Care team will be in contact with your friend or family member within 2 business days.

Cancelled.

You've cancelled your Vodafone VIP request.